i know you get shot down by people every day or deal with really rude people over the phone but man. my encounter with that fucking cunt just now really made me want to cry really hard.

i'm definitely going to start my period soon. i usually don't get bothered by shit like this, but since i've been used to speaking with really nice friendly people who are more than willing to give me a quick quote, this bitch definitely was a drastic change of weather.

i really really want to cry.